← Back to home

Privacy Policy

Last updated: February 6, 2025

1. General Information

ERC Marketing Digital LTDA, registered under Tax ID (CNPJ) 49.481.522/0001-41, headquartered at Av Prefeito Osmar Cunha, 416 - Room 1108, Centro, Florianópolis/SC, Brazil, is the controller of personal data collected and processed through this website and its services.

2. Data Collected

2.1 Voluntarily Provided Data

We may collect the following information when you contact us or engage our services:

• Full name
• Email address
• Phone number
• Company name (when applicable)
• Tax ID/CNPJ or SSN/CPF (when necessary for service provision)
• Information about your business and marketing objectives

2.2 Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address
• Browser type and operating system
• Pages visited and time spent
• Referral source (how you arrived at our site)
• Cookies and similar technologies

3. Purpose of Data Processing

We use your personal data for the following purposes:

• Service Provision: Execution of contracted traffic management and digital marketing services
• Communication: Responding to inquiries, sending commercial proposals and maintaining project communication
• Improvements: Enhancing our services and user experience
• Legal Compliance: Meeting legal, regulatory and contractual obligations
• Marketing: Sending information about our services (with your consent)
• Analysis: Campaign performance analysis and client report generation

4. Legal Basis for Processing

ERC Marketing Digital's personal data processing is based on the following legal grounds provided by LGPD and GDPR:

• Consent: For sending marketing communications and newsletters
• Contract Execution: For provision of contracted services
• Legitimate Interest: For service improvements and security
• Legal Obligation: For compliance with tax and regulatory obligations

5. Data Sharing

5.1 With Whom We Share

Your personal data may be shared with:

• Advertising Platforms: Google, Meta (Facebook/Instagram) and other platforms where we manage campaigns on your behalf
• Analytics Tools: Google Analytics and other performance monitoring tools
• Service Providers: Hosting, email and other essential operational tool providers
• Authorities: When required by law or court order

5.2 International Transfer

Some of our service providers may be located outside Brazil. In these cases, we ensure adequate protection measures are applied as required by LGPD and GDPR.

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal data, including:

• Data encryption in transit and at rest
• Restricted access controls
• Security monitoring
• Team training on data protection
• Internal information security policies

7. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• During the term of the service provision contract
• For the period required by legal obligations (generally 5 years for tax purposes)
• Until you request deletion (when applicable and not conflicting with legal obligations)

8. Your Rights as Data Subject

Under LGPD and GDPR, you have the following rights regarding your personal data:

• Confirmation and Access: Know if we process your data and access it
• Correction: Request correction of incomplete, inaccurate or outdated data
• Anonymization, Blocking or Deletion: Of unnecessary, excessive or non-compliant data
• Portability: Request transfer of your data to another provider
• Sharing Information: Know with whom we share your data
• Consent Revocation: Withdraw consent when applicable
• Opposition: Object to processing in certain circumstances

8.1 How to Exercise Your Rights

To exercise any of these rights, contact us through:

• Email: oelielcastro@gmail.com
• Phone: +55 19 9252-0478

We will respond to your request within 15 days, as established by LGPD.

9. Cookies and Similar Technologies

9.1 What are Cookies

Cookies are small text files stored on your device when you visit our website. They help us improve your experience and understand how you interact with our site.

9.2 Types of Cookies Used

• Essential Cookies: Necessary for basic site functionality
• Performance Cookies: Collect information about how you use the site
• Functionality Cookies: Remember your preferences
• Marketing Cookies: Used to display relevant ads

9.3 Cookie Management

You can manage or disable cookies through your browser settings. Note that this may affect site functionality.

10. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and recommend you read their privacy policies.

11. Minors

Our services are not directed at persons under 18 years of age. We do not intentionally collect personal data from minors. If we become aware of inadvertent collection, we will delete such data immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify about significant changes via registered email or website notice. The last update date will always be indicated at the top of this page.

13. Data Protection Officer (DPO)

For matters related to data protection and privacy, you can contact our officer:

Email: oelielcastro@gmail.com
Phone: +55 19 9252-0478

14. Data Protection Authority

If you are not satisfied with how we handle your personal data, you have the right to file a complaint with:

Brazil - ANPD (National Data Protection Authority):
Website: www.gov.br/anpd

European Union - Your local Data Protection Authority

15. Contact

For questions, suggestions or requests related to this Privacy Policy:

ERC Marketing Digital LTDA
Tax ID (CNPJ): 49.481.522/0001-41
Email: oelielcastro@gmail.com
Phone: +55 19 9252-0478
Address: Av Prefeito Osmar Cunha, 416 - Room 1108
Centro - Florianópolis/SC - Brazil - ZIP 88.015-100